Information & Policies


Payment & Cancellation Policies


| 2-night refundable package |
Full payment for the stay must be made by November 30th.
In due time, we will share a payment link through which you can authorise payment by credit card (Visa / MasterCard / American Express).
For Villas, payments exceeding €5,000 must be made by bank transfer. Failure to make the advance payment will result in the cancellation of the reservation.
Cancellations will be accepted until November 30th, with a full refund of the amount paid.
From December 1st onwards, in case of cancellation, no-show or early departure, no refunds will be given.

| 2-night Non-Refundable Package |
Full payment for the stay is required at the time of booking, with no possibility of changing the stay dates.
For Villas, payments exceeding €5,000 must be made by bank transfer. Failure to make the advance payment will result in the cancellation of the reservation.
In the event of cancellation, no-show or early departure, no refund will be issued.

Your stay includes

Breakfast and complimentary access to group activities according to the activity calendar , provided that the General Conditions and Policies are met.

Please Note

Vegan menu choices, allergies, dietary restrictions and food intolerances must be communicated in advance, at the time of booking. Otherwise, non-vegan options will be considered.

Services

• 24-hour reception
• Restaurant | Bar | Mercearia Store
• 24-hour room service in hotel suites
• Gastronomic experiences available in the Villas, upon request.
• SPA: 3 Massage Rooms | Dry Sauna | Steam Sauna | Relaxation Room. Opening hours: 11:00 AM to 8:00 PM (for guests aged 16 and over)
• Outdoor swimming pool
• Wood-fired hot tub
• Lugar da Horta, a space dedicated to families | two heated swimming pools | wood-fired hot tub | trampoline | table football | ping-pong | pedal go-karts | bicycles | area for sports and nature activities | Tenda do Sol: space for movement and exercise
• Vegetable garden
• Wireless internet
• Concierge Service
• Electric vehicle charging stations
• Babysitting upon request
• General safe and individual safe in each accommodation
• Accessible facilities in selected Villas
• Laundry service upon request

Transfer and Rent-a-car Service

If you are traveling by plane, start by "to switch off" right upon arrival.

Check-in and Check-out

Check-in: from 4 PM
Check-out: until 12:00 PM

Pet Friendly Policy

· Pets are allowed to stay in our Villas. On the other hand, in Hotel suites, main building, and Restaurant Lugar da Horta, we only allow assistant dogs;
· We are ready to welcome two pets maximum, per villa, as long as each individual’s weight does not exceed 15kg;
· An extra cleaning fee of 25€ per night, per pet, will be applied;
· Your pet(s) must always be on a leash when inside Areias do Seixo’s premises, except when inside your own villa;
· We provide a welcoming kit with one bed, one food bowl and one water bowl.